~ LapjesKat: Service. Sentiments

Thursday, July 27, 2006

Service. Sentiments

Detention

Mitch McDeere:

You want to know something funny?

You actually made me think about the law.

I managed to go through three years of law school without doing that.

~ The Firm

24 comments:

Emerald. said...: "Does your secretary / assistant:

Remind you of your appointment / schedule much ahead of time.
Retrieves documents, contacts etc. within time.
Have minimum typo / grammar mistakes on letters / memos.
Sends and receives Email on your behalf.
Can research on the Internet for you on any given topic.
Can create effective presentations on the computer for you.
Maintain a positive attitude under pressure. "; 4:54 AM
Emerald. said...: "Temporary Secretary/Administrative Assistant to the Head of the Research Operations Department

3 months temporary placement at ESTEC

Duties include:

• supporting the Head of Department in the coordination and monitoring of the Department’s activities;

• assisting in all administrative aspects of the Department and providing general administrative support

• organising the agenda of the Head of the Department, appointments and missions and keep him informed of issues of concern during his absence;

• analyzing and composing routine correspondence and documents, preparing and processing administrative data, drafting and typing correspondence, documents and presentations in English (and French);

• checking for correct authorization, substantiating documentation and adherence to Agency rules and practices.

Secretarial experience and secondary level education or higher is required required, fluent English is essential, French is desirable but candidates without French will be considered.

"; 5:25 AM
Emerald. said...: Study. Keuze...; 5:25 AM
Emerald. said...: Career. Career...; 5:26 AM
Emerald. said...: Pavement...; 5:26 AM
Emerald. said...: "European Space Research and Technology Centre (ESTEC)

The European Space Agency (ESA) and its 15 Member States work together to pursue a wide range of ambitious and exciting goals in space. Together, they create fascinating projects that would not be feasible for the individual Member States. These projects generate new scientific knowledge and new practical applications in space exploration, and contribute to a vigorous European aerospace industry

ESA has sites in several European countries. The European Space Research and Technology Centre (ESTEC), the largest site and the technical heart of ESA—the incubator of the European space effort—is in Noordwijk, in the Netherlands. Most ESA projects are born here, and this is where they are guided through the various phases of development. More than 2000 specialists work here on dozens of space projects.

Except for launchers, nearly all ESA projects are managed from ESTEC. In Noordwijk, people work on science missions, on human spaceflight, telecom, satellite navigation, and Earth observation. ESTEC also houses a large pool of people with highly specialised technical knowledge, who are assigned to space projects when their expertise is needed for missions. If you want to know more about ESTEC, please have a look at the ESTEC Tour!

FIFTEEN EUROPEAN COUNTRIES WORK TOGETHER IN ESA on space research and the development of space technology and applications for both scientific and operational objectives. In this last category (which includes such areas as telecommunications, Earth observation satellites and launchers), ESA is concerned only with the development of prototypes and pre-operational systems; the operational phase is left to specialist organisations in the relevant fields such as Eutelsat, Eumetsat, Arianespace, Inmarsat, etc.
You are presently visiting the website of ESTEC the European Space Research and Technology Centre located in the Netherlands. The Agency's headquarters are located in Paris. In addition to ESTEC in Noordwijk, ESA has establishments in Germany (the Space Operations Centre in Darmstadt and the Astronaut Centre in Cologne), Italy (the processing of Earth observation data in Frascati, Rome) and French Guyana (the launch site at Kourou).

UNDER THE TERMS OF THE ESA CONVENTION, ESA programmes are confined to peaceful applications and involve both manned and unmanned space missions. ESA has an annual budget of around 3.2 billion Euro in 2001 (1 Euro = 0.61 £), about 85% of which is spent on development projects carried out by the aerospace industry and research organisations in ESA member states.

ESA's budget is funded by mandatory and optional contributions from its members. There is a correlation, known as the geographical return, between a country's financial contributions and the industrial contracts it is awarded. The more a country contributes the more contracts its industry will get.
ESA employs around 1725 people to deal with the technical and administrative sides of these activities.

ESTEC'S PRINCIPAL ACTIVITIES ARE:

• managing ESA space projects and preparing future projects; the projects themselves are developed and built by the aerospace industry in the different ESA member states;

• providing technical support to ESA project teams; ESTEC has specialists and laboratories in virtually all space-related disciplines;

• developing new space technology for future ESA projects in close collaboration with European industry and research organisations;

• quality monitoring of ESA projects, including the formulation of standards and procedures and the specification of materials and components;

• testing satellites; ESTEC has the largest spacecraft test facilities in Europe.

ESTEC also has an important function as a training centre for young graduate engineers from ESA member states, Eastern Europe and developing countries.
In 2001, ESTEC has a workforce of around 1600 people, 1003 of them employed by ESA, and about 600 employed by Dutch and international companies to do specific technical and logistic work. ESA staff come from all fifteen ESA member states; the official languages used at ESTEC are English and French.
ESTEC has a matrix organisation, with about 50% of the staff organised in project teams directly responsible for specific projects; the other 50% have a largely technical support function and are organised in a skill-based structure.

"; 5:35 AM
Emerald. said...: * administrative, P.A. etc.

* science...

* horeca...

* creatief * met * kurk...; 6:01 AM
Emerald. said...: Butterfly. Attitudes and All that's

Good. Like Travel...; 6:05 AM
Emerald. said...: * ICT etc.; 6:15 AM
Emerald. said...: "Administration and technical services

ESA employs administrative services staff in all areas of the organisation and in all its establishments. Typically these staff members have credentials as secretaries, many of whom are qualified to work in foreign languages, or they have concluded relevant post-secondary vocational training in the administrative or commercial field.

At ESA, some examples of jobs in this category include secretaries, assistant project controllers, assistant contracts officers or administrative support staff.
Technical services staff members are deployed as logistics staff or as technicians. Depending on the area of deployment, they are either certified technicians or have other skills and qualifications, which enable them to meet the requirements of their support activities.
"; 7:11 AM
Emerald. said...: Guy. Friends...; 7:13 AM
Emerald. said...: "Core skills

ESA's Generic Competency Model
At ESA, the word competency describes the blend of knowledge, skills, abilities and behaviours needed to carry out tasks successfully - the core skills that ESA requires from its personnel.

Ensuring that staff carry out assignments to the best of their ability is important, both for an individual’s job satisfaction and for the success of the organisation. As ESA is a space science and technology based organisation, the technical/professional skills of its staff are of prime importance to its overall success. In addition to technical competencies however, there are certain cognitive and behavioural competencies that are also needed to excel in a post.

ESA has designed a Generic Competency Model to help translate the organisations’ objectives and priorities into clear behavioural performance expectations for employees.

"; 7:16 AM
Emerald. said...: The model identifies four broad categories of behavioural skills:

cognition (thinking)
relations (interacting)
corporate identity (being)
actions (doing)
Each of these contains four specific skills. Which of these 16 skills apply to each post in the Agency depends on the nature and characteristics of the post in question.

Staff and management alike use the Generic Competency Model in human resources management activities, such as recruitment, performance assessment, self-assessment, professional development and career management.; 7:16 AM
Emerald. said...: Intellectueel. Eigendom...; 7:16 AM
Emerald. said...: Assistant has to
- Provide high quality PA/Secretarial skills to the Managing Director Europe and Manager Operations Europe
- Present a highly professional image of the company
- Work using own initiative, with a high degree of independence, confidentiality and integrity.
- Communicate effectively at all levels with internal, external and overseas personnel. A high degree of diplomacy and tact is required to achieve this.
- Be always two steps ahead / look forward.
- Key Areas of Accountability:
- Ability to prioritise and work under pressure to meet tight and demanding deadlines
- Managing the client interface and maintaining the smooth operation of the department during Executive Board member’s absence
- Filtering messages, incoming telephone calls and all other forms of correspondence as appropriate
- Organising conference calls and meetings and all logistics involved (hotel, transport, etc.)
- Developing and maintaining good working relationships with international colleagues within the group
- Organising complex travel schedules and preparing itineraries. Arranging visas if applicable
- Managing / maintaining the electronic diary
- Establishing and maintaining efficient office systems, e.g. correspondence management, filing etc.
- Completing expense forms and checking (travel) invoices on correctness.
- Typing draft correspondence as required
- Taking care of the Managing Director Europe and Manager Operations Europe personal administration
- Information centre for the department
- Being flexible in approach and being prepared to work outside normal office hours on frequent occasions; 7:19 AM
Emerald. said...: Skills required:
- Professional, discrete person, able to prioritize and work under pressure to meet tight and demanding deadlines (handle frequently changing schedules and priorities);
- Person with a high degree of diplomacy, tact and excellent communication and relationship skills;
- Pro-active people-oriented person;
- Flexible in approach and being prepared to work outside normal office hours;
- A person with an eye for cultural differences;
- Punctual, accurate person with attention to details;
- Using pragmatic solutions with a strong service oriented mindset;
- Team player with a sense of humour;
- High level of energy;; 7:19 AM
Emerald. said...: AAAaaargh. Hehe.; 7:20 AM
Emerald. said...: "be extremely well-organised
remain calm and professional while carrying out several tasks at once
be able to work with people at all levels, particularly senior management
be computer literate
be flexible and adaptable
have excellent written and spoken communication skills
be tactful and discreet, as you could be dealing with confidential information
have an interest in business."; 7:21 AM
Emerald. said...: "Are you a quick learner?

The role of junior secretary is an entry-level position and the primary responsibility in this role is to provide general administration support to more senior members of the secretarial team.

The junior secretary will be responsible for routine tasks such as distributing and organising the post, answering the telephone and directing calls, typing and formatting letters, updating database and spreadsheet information on the computer and any other general administration duties.

This role is also referred to as: Administration Assistant

The 'Low-down'
This role is the first step on the career ladder and junior secretaries will often carry out a number of methodical and routine tasks to support the administration team. The main objective is to gain valuable experience of working in an office environment, to increase your knowledge of office systems and to develop typing proficiency. Typical duties may include:

Typing/formatting documents
Updating information on the database
Answering the telephone and directing calls
Organising and distributing the post
Using office equipment: photocopier, fax, franking machine
In some companies or organisations, this role may bear more responsibility. The range of duties will depend on the size and type of organisation. You should expect to be very busy though!

A typical day...
9.00 Check through post and distribute
9.30 Type up minutes from yesterday’s meeting
10.30 Update customer database
11.30 Update spreadsheets
12.30 Break for lunch
13.30 Prepare documents for tomorrow’s training session
14.30 Photocopy documents for training session
16.30 Organise outgoing post
17.00 Leave for the day

The Facts
Hours:
Junior secretaries tend to work regular office hours (9.00am to 5.00pm, Monday to Friday) with 1 hour for lunch but this may vary depending on the type of company or organisation. It may be necessary to work overtime during busy periods. Flexible working hours may be available.

Salary:
Entry salaries start from approx. £15,000 and can rise to approx. £20,000 with more experience. Higher salaries can be found in London and other major cities.

Prospects:
Excellent prospects. From this position, you can move into a more senior secretarial or administrative role.

Location:
Positions are available in a wide range of locations and environments. Most companies and organisations will have a requirement for a junior secretary.

Travel:
No travel.

Environment:
You could work in many different types of environments, from a dentist’s surgery to an art gallery.

Stress factor:
During busy periods things may get a little hectic.

What skills will I need?
To be a junior secretary you will need to have good typing skills and be very organised. You will also need some other fundamental skills to get by. Ideally, you should:

Have good communication skills
Possess a good command of written English
Have good typing skills
Be computer literate
Have a confident telephone manner
Be organised and methodical
Is it possible to specialise?
There are number of ways that you can specialise in this role. You may decide to take up shorthand typing or you may learn a new language and become a bilingual secretary. Other routes include specialising in finance, law or medicine.

Opportunities
The only way is up! As this is an entry-level position, you can decide which path you wish to take. You may wish to become more senior within a secretarial or administration department or you may choose a specialist path and become a legal secretary. The choice is yours.

Where do I start?
There is no set minimum qualification required for the role of junior secretary. Many employers will look for a good general education but typing aptitude, previous experience and good personal qualities will overrule. It is possible to enter this role through an Apprenticeship.

Tip: Having experience will set you apart. Get ahead by gaining valuable hands-on experience during your holiday time. This will also give you an insight into what the role is really like.

"; 7:34 AM
Emerald. said...: Legal. Secretary...

Monster. Board

Receptive. Receptionist...

>>> Weekend. Breaks <<<; 7:42 AM
Emerald. said...: The. Hague...; 7:43 AM
Emerald. said...: Evening. Chores; 7:44 AM
Emerald. said...: Midnight. Snacks.

Hehe.; 7:44 AM
Emerald. said...: Motor. Cycle. Emptiness...

Brain. Freeze...; 8:20 AM

~ LapjesKat

Thursday, July 27, 2006

Service. Sentiments

24 comments:

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